DoubleTree by Hilton DFW Airport North

Super close to the airport, clean room, comfy bed. The front desk young lady was very sweet and helpful.

The staff was very friendly, I travel w my pup and sometimes pet friendly doesn’t always mean the cleanest places. This was very clean, enjoyed the Starbucks downstairs and the rooms were comfy and spacious.

They charged me a fee that booking.com pays and I called to have it removed and I keep getting the excuse that the manager is in a meeting and they are the only ones with access to the card to refund that money. Then she said they will fix it and I will have it in 3 to 10 business days. I waited 15 days called back got the same exact person same exact problem, manager not available to talk but they see the note from the last time and as soon as they get out of the meeting they will fix it and it will be refunded in 3 to 10 business days. It's again been more than 10 business days and I still have not been refunded.

The best is first and foremost is the staff. Then it is comfortable and clean. Then the shuttle to and from DFW. I will be staying here once a year for annual meeting with my company.

The location was close to the airport for a layover stay and they had a free shuttle service.